Research, practical experience and consortium findings converge to provide a stimulating, fresh take on the mission-critical challenge of creating value with strategic customers.
We share our proprietary framework built on decades of examination, experience and exploration in understanding what firm and individual capabilities truly matter most. Together, we will delve into your own situation analysis to pinpoint specific actions you can take to more successfully drive business with key customers. Collectively, we will discuss challenges and share ideas across the various components of value creation.
«A packed symposium that merges conceptual and actionable knowledge. This symposium allowed me to revisit my challenges with a different lens and develop a way forward. It also demonstrated me what the next steps in the company’s Account Management Program could be. Let’s not forget that Lisa and Axel are excellent mentors and facilitators. I will definitely try to join once a year.»
Michael DeMaegt, Global Director Growth Accounts, Bekaert
«I thoroughly enjoyed meeting Lisa and Axel and the rest of the group last week. I found the presentations and dialogue to be thought provoking and educational, and I left the symposium with a lot of great ideas that will benefit DSC and our customers. It’s a pleasure to be a new member of the ‘Value Creation Dialogue’ community and I look forward to leveraging my new relationships to continue my education on this very important topic.»
Scott Morgan, VP Strategic Partnerships. DSC Logistics